Privacy Policy

Last Updated: November 2025

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Infinite Dental Services, LLC (“IDS,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of all information collected through our website, communications, and services. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or engage our services.

For legal purposes, Infinite Dental Services, LLC is registered and governed in Jackson County, Missouri.

By using our website or submitting information to IDS, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

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IDS may collect the following information:

A. Information You Provide Directly

• Name, email address, phone number, and practice information

• Inquiry or contact form submissions

• Documents or files you choose to share with us

• Information provided during onboarding or service engagement

 

B. Practice and Operational Data (for service clients)

For dental offices that engage IDS for administrative, billing, or insurance verification services, we may access:

• Patient insurance information

• Practice management system data

• Claims and billing-related information

• Appointment and workflow data

This information is treated as confidential and protected under HIPAA standards.

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C. Automatic Website Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies or tracking codes (for analytics purposes only)

We do not use cookies for advertising or data resale.

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2. How We Use Your Information

IDS uses collected information for the following purposes:

• To respond to website inquiries or service requests

• To provide administrative, billing, verification, or A/R services for dental practices

• To improve our website, services, and user experience

• To maintain security and compliance

• To communicate service updates, billing notices, or operational alerts

• For internal training or quality improvement

We do not sell, trade, rent, or otherwise disclose your information to third parties for marketing purposes.

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3. HIPAA & Confidentiality Protection

For all clients using IDS for insurance, billing, or administrative work:

• IDS adheres to HIPAA privacy and security requirements

• All patient and practice information is stored or accessed through secure, encrypted channels

• IDS employees and contractors are bound by confidentiality agreements

• Data is only accessed for the purpose of fulfilling contracted services

No protected health information (PHI) is ever sold or shared without explicit authorization or legal requirement.

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4. Information Sharing and Disclosure

We may share information only in the following situations:

 

A. With Your Authorization

When you request or permit disclosures to insurers, vendors, or other support providers.

 

B. With Service Partners

Such as:

• Encrypted communication platforms

• Practice management systems you authorize

• Secure file-sharing systems

These partners are required to maintain confidentiality and security.

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C. When Required by Law

IDS may disclose information to comply with:

• Court orders

• Legal investigations

• Regulatory or government requests

 

D. Internal Operational Necessity

Information may be shared within IDS between authorized team members strictly for service delivery.

IDS does not share data with third parties for advertising, sales, or unrelated commercial use.

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5. Data Storage and Security

IDS uses industry-standard safeguards to protect all information, including:

• Encrypted password-protected systems

• HIPAA-compliant processes and communication

• Restricted access to authorized personnel

• Regular security reviews

While no system is completely immune to breach, IDS takes all reasonable measures to prevent unauthorized access.

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6. Your Rights

Depending on your state and practice location, you or your patients may have the right to:

• Request access to stored information

• Request correction of inaccurate information

• Request deletion of non-required administrative data

Requests may be submitted through our contact information below.

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7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children except through authorized practice management systems as part of our contracted billing support services.

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8. Third-Party Websites

Our website may link to third-party resources. IDS is not responsible for their privacy practices. Users should review the privacy policies of any external sites.

 

9. Changes to This Privacy Policy

IDS may update this Privacy Policy periodically. Updates become effective upon posting. Continued use of our website or services constitutes acceptance of the revised policy.

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10. Governing Law

This Privacy Policy is governed by the laws of the State of Missouri, specifically within Jackson County jurisdiction.

Any disputes arising from this Policy will be handled through Missouri courts.

 

11. Contact Information

If you have questions or need more information, please contact us:

Infinite Dental Services, LLC
Email: infinitedentalservices@gmail.com
Phone: 682.593.6777
Legal Jurisdiction: Jackson County, Missouri